[FAQ] The 2,000 Subscribers Limit
MailPoet is totally free up to 2,000 subscribers to send using your own host (default), a third party email service or MailPoet's free sending plan. If you go over the 2,000 limit, you'll need our Premium plugin.
1. Why does this limit exist?
We've kept most of MailPoet free and the huge majority of free users is a testament to this great value we have always wanted to offer.
2. How is this 2,000 limit calculated?
Only users with the status of Subscribed and Unconfirmed (filters in MailPoet) will be counted. This means WordPress users are counted as well.
For example: if you have 2,000 confirmed MailPoet subscribers and 2 confirmed WordPress users, your total subscriber count will be 2002.
3. What happens if I go over the 2,000 subscriber limit?
If you go over this limit, you'll receive an email notifying that you had exceeded your subscribers limit. If you don't take any action, sending will be disabled and you'll be shown a page to upgrade.
Visitors to your site can still sign up for your newsletters. You can also continue to delete and import additional subscribers.
4. Is there a limit to the number of newsletters that I can send?
There is no limitation on the numbers of emails sent by the plugin itself.
Limits are set by your sending method instead, like your host or the MailPoet Sending Service.
5. What about a Multisite install?
The 2,000 limit only applies to individual websites, not the entire network of sites.
Version 3.0.8 note: the total count of subscribers includes all users across a network. This will be corrected in the future.